On-site network diagnosis
Outages, slow segments and devices that cannot reach the network. Traced on site with a clear finding.
Services · Network troubleshooting
Network troubleshooting on site, documented.
When the network is down, slow or misconfigured, we come to you. Switches, routers, firewalls and Aruba gear diagnosed, fixed and written up. Based in Corona, serving Orange County and the Inland Empire.
What we fix
Break/fix and configuration, not a help desk.
Hands-on network work at your location. We are not a managed service provider or remote help desk.
Switch and router configuration
Ports, VLANs, uplinks and basic routing brought in line with your design or your MSP's playbook.
Aruba switch setup and replacement
Aruba and HPE Aruba switches replaced, configured and tested with downtime kept as short as possible.
Firewall and edge checks
Basic firewall and edge device checks alongside your IT team. Major redesigns stay with your MSP or engineer of record.
Documented fix
What failed, what we changed and what to watch. Photos and notes for your ticket.
After-hours options
When the fix cannot wait for business hours, we schedule evening or weekend windows.
How it runs
Find it. Fix it. Write it down.
01
Intake
Symptoms, recent changes and who has remote access. You get a visit window and a written scope.
02
On-site diagnosis
We trace the fault with your team on the phone or in the room.
03
Repair or replace
Config fix, device swap or temporary workaround so the business is back online.
04
Closeout
Notes, photos and next-step recommendations for you or your MSP.
Who does the work
Local techs, not a ticket queue.
Phelo Tech Solutions is a father and son field team with 35+ years of combined experience. We show up, fix the network problem and leave you with documentation.
Experience35+ yrs combined
Based inCorona, CA
Service areaOrange County & Inland Empire
Questions
Network troubleshooting FAQ
Are you a managed IT provider?
No. We provide on-site break/fix, configuration and replacement. Ongoing help desk and monitoring stay with your MSP if you have one.
Do you work on home networks?
No. We support business offices, stores, clinics and warehouses.
Can you replace an Aruba switch?
Yes. We replace, configure and test Aruba and similar business switches on your existing network.
What if we need new network drops?
That work goes to your building or network vendor. We resume once the drops are in place.
Network down or misbehaving?
Describe the symptoms and the site. We reply within one business day, sooner when we can.
Get started
Request network help
Describe the outage or change you need. We reply within one business day.
Call(949) 997-4425
Emailcontact@phelotech.com
Service areaCorona, CA 92883. Serving Orange County and the Inland Empire
HoursMon-Fri 9 AM-6 PM